Date & time of incident:
Thursday, May 31, 2012 - 23:00
Post date:
Friday, June 1, 2012 - 12:07
Incident Description:
Due to a software problem which occurred during the night, the normal operations on the "Account Management" system are performed with some delay.
Service Element Affected:
Multiple Services
Specific Service detail:
Account Management (cern.ch/account)
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, Jun 1, 13:00
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department