Date & time of incident:
Tuesday, July 19, 2011 - 22:00
Post date:
Wednesday, July 20, 2011 - 10:09
Incident Description:
Home folder of letter t was unavaiblable durin this night.
reason : the alias cernhomet was removed from DNS.
Clients connected before 10pm did not face any problem.
Problem is understood and fixed.
Service Element Affected:
Multiple Services
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Jul 20, 10:00
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department