Date & time of incident:
Monday, August 13, 2012 - 08:50
Post date:
Monday, August 13, 2012 - 08:52
Incident Description:
Users are experiencing intermittent authentication problems to AIS Login. This may result in problems accessing AIS applications.
The problems were due to a misbehaving back-end authentication server. It has been fixed by IT/OIS.
Service Element Affected:
Multiple Services
Specific Service detail:
AIS Login and AIS Login-protected applications.
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Aug 13, 09:50
Posted by:
IT-DB
Unit responsible for resolution:
IT Department