CERN Accelerating science

GSM services outage in Geneva (voice and data)

 
Date & time of incident: 
Friday, June 7, 2013 - 15:00
Incident Description: 

Sunrise informed us that there is a power problem affecting 11 emitters in Geneva. Radio coverage for Mobile serives (GSM and UMTS) is largely affected. Sunrise is working with its power supplier to solve the issue.  

Workaround: 

Switch the GSM phone to French mobile operator network (for those who have such rights).

Service Element Affected: 
Not specified
Mobile Phone Service
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Fri, Jun 7, 15:50
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department