CERN Accelerating science

SSO Incident following update

 
Date & time of incident: 
Tuesday, July 24, 2012 - 08:30
Incident Description: 

Following the SSO Update that took place this morning, some authentication problems occured between 8:30 and 8:50 on random sites, giving the error :

"You are not authorized to access this site"

The issue was fixed at 8:50, we are sorry for the inconvenience.

Service Element Affected: 
Identity and Resource Management Application Support
Impact: 
Some applications linked to services are unavailable
Status: 
Resolved
Resolution date: 
Tue, Jul 24, 08:50
Posted by: 
IT-OIS
Unit responsible for resolution: 
IT Department