Date & time of incident:
Wednesday, November 16, 2011 - 05:30
Post date:
Wednesday, November 16, 2011 - 07:12
Incident Description:
A problem (still under investigation) in the external DNS has impacted the name resolution service from CERN to external sites and partially from the Internet to CERN (load balanced domains and web redirection were impacted).
Workaround:
The service has been restablished
Service Element Affected:
Network Infrastructure Service
Specific Service detail:
External DNS
Any other affected service(s):
Load balanced aliases and web redirection.
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, Nov 16, 06:30
Posted by:
IT-CS
Unit responsible for resolution:
IT Department