Date & time of incident:
Friday, September 14, 2012 - 09:00
Post date:
Friday, September 14, 2012 - 10:26
Incident Description:
Users experienced some difficulties this morning in accessing mailboxes from Mac.Mail in Exchange mode.
The problem has been fixed at ~10:30am.
Apologies for the inconvenience caused,
Mail service team
Workaround:
If Mac.Mail is not able to access your mailbox/calendar, please use OWA https://mmm.cern.ch/owa
Service Element Affected:
E-Mail Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, Sep 14, 10:30
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department
Updates
The problem is fixed now.
The problem is fixed now. Please restart your Ma.Mail if you still have difficulties to access the server.
Apologies for the inconvenience caused,
Mail service team