Date & time of incident:
Tuesday, March 6, 2012 - 16:04
Post date:
Tuesday, March 6, 2012 - 16:12
Incident Description:
The primary access to Geant, the European backbone that connect to Research and Education institutes in Europe, is down. The traffic is now using the backup link.
The primary link is 20Gbps, while the backup is only 10Gbps; however the link utilisation is quite low at the moment and there's no congestion.
Service Element Affected:
Network Infrastructure Service
Specific Service detail:
External connectivity to sites in Europe is running with reduced bandwidth
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Mar 6, 17:30
Posted by:
IT-CS
Unit responsible for resolution:
IT Department
Updates
The problem was fixed at 17
The problem was fixed at 17:30 on the 6th of March.
Reference ticket of our supplier:
http://www.switch.ch/network/operation/tts/?action=show&id=560