Date & time of incident:
Wednesday, October 3, 2012 - 22:30
Post date:
Thursday, October 4, 2012 - 10:02
Incident Description:
EOSALICE was unavailable after heavy external access triggered the service to shutdown (automatic failover). Restart took several times longer than before, since new hardware came with different kernel settings that slowed down loading the namespace.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
EOSALICE
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Thu, Oct 4, 04:30
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department