CERN Accelerating science

Drupal Infrastructure unavailable

 
Date & time of incident: 
Thursday, March 14, 2013 - 12:10
Incident Description: 

All Drupal web sites were unavailable following an incident with a routine software upgrade.

The root cause was an issue with the software to manage a redundant cluster of web servers.

 

Service Element Affected: 
Drupal Service
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Thu, Mar 14, 13:45
Posted by: 
IT-OIS
Unit responsible for resolution: 
IT Department