Date & time of incident:
Monday, August 6, 2012 - 14:15
Post date:
Monday, August 6, 2012 - 17:01
Incident Description:
Due to a router issue in building 27, network services in the building suffered from degraded performance. The routing has now been stabilized and network services are back to normal.
An intervention is being scheduled to upgrade the router's firmware to a new version.
Service Element Affected:
Network Infrastructure Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Aug 6, 15:45
Posted by:
IT-CS
Unit responsible for resolution:
IT Department