Date & time of incident:
Sunday, February 3, 2013 - 05:00
Post date:
Sunday, February 3, 2013 - 06:33
Incident Description:
CERNDB1 database got stuck and was unavailable for a short moment around 5:00AM. The issue came back around 5:24AM and database hung once again. The problem was resolved at 5:54 by the manual restart of database instance. The rootcause of this incident is under investigation. CERNDB1 database was unavailable for around 30 minutes.
Service Element Affected:
Administration Database Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Sun, Feb 3, 05:54
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
Services which were affected:
Services which were affected: cerndb1, edmsdb, pdbrac