Date & time of incident:
Tuesday, November 22, 2011 - 11:20
Post date:
Tuesday, November 22, 2011 - 12:15
Incident Description:
HP Print server was not printing and acessing job from 11:20 to 11:58
The problem was due to a document crashing the print spooler.
The service is back.
Service Element Affected:
Printing Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Nov 22, 11:58
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department