Date & time of incident:
Tuesday, September 18, 2012 - 08:40
Post date:
Tuesday, September 18, 2012 - 10:20
Incident Description:
The Technical Network router serving building 212 and several neighbouring buildings restarted unexpectedly following a transparent routine operation. The connected services suffered from a down-time up to 5 minutes, the incident is being investigated with the manufacturer.
Service Element Affected:
Network Infrastructure Service
Specific Service detail:
The list of impacted services:
S212-1-IP1
S212-1-IP10 (SCR 65)
S212-1-IP12 (Bat 120)
S212-1-IP13 (Bat 80)
S212-1-IP14 (Bat 73 (SGM))
S212-1-IP15 (Bat 203)
S212-1-IP16 Technet-CSAM (Bat 2, 100, 161, 301)
S212-1-IP17 (Bat 100)
S212-1-IP18 (Bat 165)
S212-1-IP19 (Bat 3)
S212-1-IP2
S212-1-IP20 (Bat 72)
S212-1-IP21 (Bat 500)
S212-1-IP22 (Bat 55)
S212-1-IP23 (Bat 104)
S212-1-IP24 (Bat 172)
S212-1-IP25 (Bat 505)
S212-1-IP26 (Bat 13)
S212-1-IP27 (Bat 163)
S212-1-IP28 (Bat 194)
S212-1-IP29 Technet (Bat 555)
S212-1-IP3 Technet-CSAM (TCR)
S212-1-IP30 (Bat 501-S)
S212-1-IP31 (Bat 38)
S212-1-IP32 (Bat 301)
S212-1-IP33 (Bat 562)
S212-1-IP34 Technet (0033-S)
S212-1-IP4 (Reserved for Access Control Tests)
S212-1-IP5
S212-1-IP6 Reserved AB-CO (0212-2)
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Sep 18, 08:45
Posted by:
IT-CS
Unit responsible for resolution:
IT Department