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Intermittent Problems accessing Git via kerberos

 
Date & time of incident: 
Monday, October 7, 2013 - 10:59
Incident Description: 

There are intermittent problems using kerberos access to the Git service.

Often the error: 500 Internal Server Error while accessing is returned.

We are working with IT/OIS group to understand the problem and find a lasting solution.

Workaround: 

Often repeating the command is enough, but using LDAP authentication should avoid this problem. (See KB0002213 for information about Git access methods.)

Service Element Affected: 
Multiple Services
Impact: 
Service is degraded
Status: 
Experts are working on a resolution
Posted by: 
IT-PES
Unit responsible for resolution: 
IT Department