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Service Consolidation Service affected by routers upgrade

 
Date & time of incident: 
Wednesday, September 18, 2013 - 05:00
Incident Description: 

As a side effect of the computer center router upgrade this morning, several Virtual Machines hosted in the Service Consolidation Service crashed and had to be rebooted.

This was due to some of the Hypervisors needing to be recovered since they lost connection to their dedicated shared storage.

Service Element Affected: 
Multiple Services
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Wed, Sep 18, 11:00
Expected resolution or Next Update Time: 
Wednesday, September 18, 2013 - 11:30
Posted by: 
IT-PES
Unit responsible for resolution: 
IT Department