CERN Accelerating science

Loss of db services during storage ugprade

 
Date & time of incident: 
Tuesday, November 20, 2012 - 18:00
Incident Description: 

The planned intervention on some storage boxes (software ugprade) did not work correctly. As a consequence of this, several services were no longer operational:

 

 desfound_tcp, devdb11,  histo_prod, lemonrac, rmdy,itcore, desfound_tcp

Services have been restored.

 

 

Service Element Affected: 
Multiple Services
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Tue, Nov 20, 18:20
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department