Date & time of incident:
Wednesday, May 15, 2013 - 10:00
Post date:
Wednesday, May 15, 2013 - 10:29
Incident Description:
DFS home folders (accounts starting with letters 'C', 'G' or 'H' under '\\cern.ch\dfs\users\...') were unavailable between 9:30AM and 10:30AM (15.05). People working with offline files were not affected.
Service Element Affected:
Multiple Services
Specific Service detail:
DFS Service Management
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, May 15, 10:30
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department