Date & time of incident:
Monday, October 10, 2011 - 09:29
Post date:
Monday, October 10, 2011 - 09:31
Incident Description:
Update 12:11: The locks have now been resolved. We had to stop SDE indexation though.
Initial message 09:29: We are experiencing blocking sessions on OHR PROD due to SDE (Search Duplicates Engine) reindexing. AIS is working on a quick fix. This might affect other application than OHR: SIR, some EDH documents etc.
Service Element Affected:
Multiple Services
Specific Service detail:
Oracle HR, SIR, some EDH documents transfers to Oracle HR etc.
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Oct 10, 12:11
Posted by:
GS-AIS
Unit responsible for resolution:
GS-AIS