CERN Accelerating science

Emergency reboot of GPN core router

 
Date & time of incident: 
Wednesday, August 3, 2011 - 12:45
Incident Description: 

One of the two GPN core routers needs to be rebooted to fix a routing issue

Service Element Affected: 
Network Infrastructure Service
Specific Service detail: 
The intervention should be transparent, however users may experience a short connectivity glitch
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Wed, Aug 3, 13:11
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department