Date & time of incident:
Wednesday, August 29, 2012 - 17:00
Post date:
Thursday, August 30, 2012 - 11:01
Incident Description:
Part of the files under /eos/atlas/atlasdatadisk were unavailable after the update of yesterday, this has been fixed in the early morning.
After that we are seeing some put error on the instance, experts are working on a resolution of the problem.
Service Element Affected:
Storage Service for Projects & Experiments
Any other affected service(s):
srm-eosatlas
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Thu, Aug 30, 12:30
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department
Updates
Emergency update of the
Emergency update of the instance around 12:30. We keep the instance behaviour monitored