Date & time of incident:
Monday, November 5, 2012 - 11:12
Post date:
Monday, November 5, 2012 - 17:34
Incident Description:
EDH Service is degraded since 11:12 today due to internal errors on database servers.
IT-DB team is working on the resoultion of the problem.
Service Element Affected:
IT Database Service
Specific Service detail:
EDH Database Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Nov 6, 20:00
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
Update on 6 November
Update on 6 November
A patch was applied in order to solve the problem.
Now the problem seems to be gone.
EDH database and applications
EDH database and applications were restarted today at 19:00 to clean up the situation.