Date & time of incident:
Monday, June 11, 2012 - 15:50
Post date:
Monday, June 11, 2012 - 16:16
Incident Description:
The web sites hosted on the Drupal infrastructure have been unavailable.
During an intervention to resolve a hardware issue, both of the Drupal storage controllers were restarted which caused the outage.
Service Element Affected:
Web Service
Specific Service detail:
Drupal Infrastructure
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Mon, Jun 11, 16:10
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department