Date & time of incident:
Tuesday, August 13, 2013 - 08:46
Post date:
Tuesday, August 13, 2013 - 08:48
Incident Description:
One of the two application servers was not responding correctly and due to load balancing the experinece of the users was inconsistent.
Restarting of both servers cleared the situation and ERT is back in service.
IT-DB
Service Element Affected:
Administration Database Service
Specific Service detail:
e-RT
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Aug 13, 09:30
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
One of the two application
One of the two application servers was not responding correctly and due to load balancing the experinece of the users was inconsistent.
Restarting of both servers cleared the situation and ERT is back in service.
IT-DB