Date & time of incident:
Wednesday, April 4, 2012 - 06:53
Post date:
Wednesday, April 4, 2012 - 07:10
Incident Description:
The cerndb1/edmsdb/accdb database and the EDMS services are currently unavailable. It also affects other services in AIS.
Service Element Affected:
DB & App Platform for AIS
DB & App Platform for EDMS
Impact:
Some applications linked to services are unavailable
Status:
Resolved
Resolution date:
Wed, Apr 4, 07:40
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
We have further investigated
We have further investigated the issue. What has happened is now understood.
Due to the increased activity, we have provisioned much more space for transaction logging.
The service is back to normal
The service is back to normal (confirmed with the users).