Date & time of incident:
Monday, May 14, 2012 - 13:40
Post date:
Monday, May 14, 2012 - 13:52
Incident Description:
Indico search has been disabled due to a problem with the virtual server that runs our search engine. The server is not reachable and therefore search is not possible through Indico.
We are working to bring it back as soon as possible; please feel free to use https://search.cern.ch/Pages/IndicoSearch.aspx in the meanwhile.
Sorry for the inconveniences.
Service Element Affected:
Conference Management Application Support
Impact:
Some applications linked to services are unavailable
Status:
Resolved
Resolution date:
Mon, May 14, 21:43
Posted by:
IT-CIS
Unit responsible for resolution:
IT Department
Updates
The server was brought back
The server was brought back by VMM managers at 16:00, but unfortunately it is again down at 19:55.
We are re-contacting VMM managers and we hope to re-enable Indico search as soon as possible.
Waiting for VMM managers to
Waiting for VMM managers feedback on the problem and bring back the server.