CERN Accelerating science

Switchboard unreachable from some internal phones

 
Date & time of incident: 
Wednesday, November 14, 2012 - 08:55
Incident Description: 

It seems that some CERN telephones are experiencing difficulties to reach the CERN switchboard (76111):  they get a voice message indicating that the switchbaord is closed instead of reaching a switchboard operator. Technical experts are already working on identifying the problem.

 

Service Element Affected: 
Fixed Line Phone Service
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Wed, Nov 14, 09:20
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department