Date & time of incident:
Monday, August 12, 2013 - 10:46
Post date:
Monday, August 12, 2013 - 11:03
Incident Description:
While doing maintenance tasks, the private switch U513-C-IP28-XHPYL-11 in service S513-C-IP28 crashed unexpectedly.
Workaround:
The primary switch was down for 4 minutes while rebooting. During that time the second private switch in that service should have been providing connectivity to all nodes connected to it
Service Element Affected:
Not specified
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Aug 12, 10:50
Posted by:
IT-CS
Unit responsible for resolution:
IT Department