CERN Accelerating science

GSM services unavailable in TI2 and SPS5 underground facilities

 
Date & time of incident: 
Thursday, June 6, 2013 - 12:00
Incident Description: 

GSM services such as Voices/SMS/MMS/Data are disrupted in TI2 and SPS5 underground facilities.

The issue seems to have appeared around 12:00 pm. It is not yet clear what the origin of this incident is. Experts are working on it and our mobile operator was contacted to investigate on its side.

Service Element Affected: 
Mobile Phone Service
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Fri, Jun 7, 12:00
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department