CERN Accelerating science

Emergency reboot of router in building 32

 
Date & time of incident: 
Friday, February 1, 2013 - 08:20
Incident Description: 

One of the 2 network routers serving building 32 has been rebooted to tackle permanent high CPU load caused by unsolicited network traffic. At the same time an upgrade has been applied to help preventing and allow deeper analysis of such incident. 

For 5 minutes general purpose network services were not available in a large part of the building.

Service Element Affected: 
Campus Network Service
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Fri, Feb 1, 08:30
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department