Date & time of incident:
Wednesday, April 4, 2012 - 09:00
Post date:
Thursday, April 5, 2012 - 09:32
Incident Description:
One of the machines (castorsrv102) behind the CASTOR central nameserver alias had intermittent connectivity issues, and had to be rebooted. Clients using this machine would hang.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
CASTORNS
Any other affected service(s):
CASTORATLAS CASTORALICE CASTORCMS CASTORLHCB CASTORPUBLIC
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, Apr 4, 11:15
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department