Date & time of incident:
Monday, November 26, 2012 - 06:59
Post date:
Monday, November 26, 2012 - 10:04
Incident Description:
cern.ch/atlas, cern.ch/atlas-collaboration, cern.ch/atglance are unavailable due to a problem with one of the webafs servers
Service Element Affected:
AFS Web Hosting Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Nov 26, 10:15
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department
Updates
Problems in AFS paths to
Problems in AFS paths to access ATLAS website data resulted in a huge load on the server, causing continuous timeouts in the requests.