Date & time of incident:
Monday, May 6, 2013 - 15:02
Post date:
Monday, May 6, 2013 - 15:05
Incident Description:
We currently have problems with ServiceNow. Experts are investigating.
Service Element Affected:
Service Management Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, May 6, 15:28
Posted by:
IT-DI
Unit responsible for resolution:
IT Department
Updates
Back to normal after SN
Back to normal after SN Support having force-killed some long running transactions. We are waiting for a root cause analysis to explain what happened exactly.