CERN Accelerating science

Service-now unavailable

 
Date & time of incident: 
Tuesday, July 12, 2011 - 08:47
Incident Description: 

We currently have an outage of Service-now. The tool including the Service Portal are currently unavailable. Experts are investigating.   Very sorry for the inconvenience.  

Service Element Affected: 
Service Management Service
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Tue, Jul 12, 08:55
Posted by: 
IT-DI
Unit responsible for resolution: 
IT Department