Date & time of incident:
Tuesday, September 27, 2011 - 14:05
Post date:
Tuesday, September 27, 2011 - 15:56
Incident Description:
The CMS offline production database (CMSR) got stuck due to a disk issue and had to be restarted.
Workaround:
Restart
Service Element Affected:
DB & Application Platform Service for Projects & Experiments
Specific Service detail:
CMS_ALCT, CMS_ANODE_BOARDS, CMS_C2K, CMS_COND, CMS_CSC, CMS_DBS, CMS_DBS_WRITER, CMS_EMU_CERN, CMS_EMU_FAST, CMS_EMU_HV, CMS_HCL, CMS_INTEGRATION, CMS_LUMI_PROD_OFFLINE, CMS_PVSS, CMS_PXL, CMS_SSTRACKER, CMS_T0AST, CMS_TEC_LYON, CMS_TESTBEAM, CMS_TRANSFERMGMT, CMS_TRANSFERMGMT_SC, CMS_TRANSFERMGMT_TEST, CMSR_APEX, CMSR_BACKUP, CMSR_LB
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Sep 27, 15:10
Posted by:
IT-DB
Unit responsible for resolution:
IT Department