CERN Accelerating science

Canon printing problems

 
Date & time of incident: 
Tuesday, April 30, 2013 - 17:30
Incident Description: 

There was a problem with CANON Print server and print jobs were not printed.
The service has been restarted and print queues had to be flushed.
Print jobs should be resent.
We apologize for any inconvenience.

Service Element Affected: 
Printing and Copying Service
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Thu, May 2, 09:35
Posted by: 
IT-OIS
Unit responsible for resolution: 
IT Department