Date & time of incident:
Thursday, December 1, 2011 - 07:25
Post date:
Thursday, December 1, 2011 - 08:47
Incident Description:
The Ansys license servers have failed this morning, so users of Ansys will not be able to launch new sessions or simulations.
The incident was fully resolved after a server reboot at 10:08.
Workaround:
Service Element Affected:
Mechanical Design Software
Specific Service detail:
Ansys license server unavailable.
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Thu, Dec 1, 10:08
Posted by:
IT-PES
Unit responsible for resolution:
IT Department
Updates
2 out of 3 Ansys license servers now up
We still have a problem with the master license server, lxlic01 for Ansys. The 2 backup license servers are up an running again. Users should be able to relaunch Ansys, but the service is still degraded.