Date & time of incident:
Thursday, June 27, 2013 - 18:00
Post date:
Thursday, June 27, 2013 - 18:16
Incident Description:
The access to Geant (the network backbone for Research and Education sites in Europe) is not available because of a routing issue in our provider network (SWITCH).
Most of the CERN traffic to Europe is going via the U.S.A.
Service Element Affected:
Network Service for Projects & Experiments
Specific Service detail:
Internet connectivity
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Thu, Jun 27, 22:17
Posted by:
IT-CS
Unit responsible for resolution:
IT Department
Updates
SWITCH seems to have solved
SWITCH seems to have solved the problem and the traffic is again back in Europe.
SWITCH ticket:
SWITCH ticket:
http://www.switch.ch/network/operation/tts/?action=show&id=726