Date & time of incident:
Tuesday, August 7, 2012 - 13:50
Post date:
Tuesday, August 7, 2012 - 14:21
Incident Description:
The EOSCMS namesapce was stuck trying to resolve user names (nscd lockup, known issue).
Restarting nscd did not help, we had to restart the whole service (still loading the namespace, but expect it to come back in a few minutes).
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
EOSCMS SRM-EOSCMS
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Aug 7, 16:30
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department
Updates
EOSCMS is back. Several
EOSCMS is back. Several overlapping issues found.
EOS namespace crashes after a
EOS namespace crashes after a few minutes - still investigating.
restarting daemons did not
restarting daemons did not help. Will update glibc and reboot the master machine.