CERN Accelerating science

Indico - Search feature unavailable

 
Date & time of incident: 
Monday, July 9, 2012 - 16:32
Post date: 
Monday, July 9, 2012 - 16:34
Incident Description: 

Problems in Indico's search server have caused several slowdowns in Indico. The causes for the incident are being investigated.

We are sorry for the inconvenience.

Service Element Affected: 
Conference Management Application Support
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Mon, Jul 9, 16:58
Posted by: 
IT-CIS
Unit responsible for resolution: 
IT Department

Updates

Posted July 9, 2012 - 4:58pm

The search feature is now working again.

 

The problem has apparently been caused by the search server running out of swap space. We have figured out which processes caused the issue and we are working on a solution.

Once again, sorry for the inconvenience.