CERN Accelerating science

Printer problem on 513-HP-A0 and A0GLOSSY last night. Solved now.

 
Date & time of incident: 
Thursday, May 17, 2012 - 09:31
Incident Description: 

All the jobs in the 513-HP-A0 and 513-HP-A0GLOSSY queues were unfortunately cancelled last night. Please, would you like to submit them again. Thank you for your understanding.   

Service Element Affected: 
Printing Service
Specific Service detail: 
513-HP-A0 and 513-HP-A0GLOSSY
Impact: 
Some applications linked to services are unavailable
Status: 
Resolved
Resolution date: 
Thu, May 17, 10:00
Posted by: 
IT-CF
Unit responsible for resolution: 
IT Department