CERN Accelerating science

Service 513-C-IP601 intermittent connectivity

 
Date & time of incident: 
Thursday, January 19, 2012 - 18:37
Post date: 
Thursday, January 19, 2012 - 18:41
Incident Description: 

Service S513-C-IP601 has been flapping since this afternoon. It became more aggressive during

last 2 hours. All machines connected on that service may experience connectivity problems

Service Element Affected: 
Not specified
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Fri, Jan 20, 16:53
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department

Updates

Posted January 21, 2012 - 11:32am

The link is stable since yesterday. No more flaps were observed on the link

Posted January 20, 2012 - 5:10pm

Switch uplink was moved to a different fiber trunk today at 16:53. We need to wait a few more hours to verify it's working fine.

Posted January 20, 2012 - 3:25pm

The link has been stable for more than 12 hours but it went down again today at 12:57. New fibers in a completely different trunk are being pulled

List of machines affected:

# Port 1 (IP601): VONA4802
# Port 2 (IP601): LXFSRC2902
# Port 3 (IP601): LXFSRC2903
# Port 4 (IP601): LXFSRC2904
# Port 5 (IP601): LXFSRC2905
# Port 6 (IP601): LXFSRC2906
# Port 7 (IP601): LXFSRC2907
# Port 8 (IP601): LXFSRC2908
# Port 9 (IP601): LXFSRC2909
# Port 10 (IP601): LXFSRC2701
# Port 11 (IP601): LXFSRC2702
# Port 12 (IP601): LXFSRC2703
# Port 13 (IP601): LXFSRC2704