Planned Interventions (all)

Rekeying of AFS service

Arne Wiebalck — Wed, 02 Oct 2013 07:33:26 +0000

Support for stronger encryption types has been recently added to OpenAFS.

In order to profit from this, the AFS service needs to be rekeyed. New service keys will need to be generated and distributed to all servers (which need a restart).

Credentials acquired from the moment when new keys are generated to the moment when these keys are distributed to all servers (and the servers are restarted) will not be accepted by the AFS servers and hence access to AFS will be interrupted. Credentials acquired beforehand should continue to work.

Effective from date:

Tuesday, November 12, 2013 - 12:30

End date:

Tuesday, November 12, 2013 - 14:00

Service Element Affected:

AFS Service

Impact on service:

Service will be available but degraded

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

CATIA & SmarTeam release upgrade

Line Everaerts — Wed, 18 Sep 2013 15:48:08 +0000

CATIA V5 and SmarTeam will be upgraded to the latest release "R23".

This concerns all CATIA and SmarTeam servers and clients that have to be upgraded.

Effective from date:

Friday, November 1, 2013 - 17:00

End date:

Sunday, November 3, 2013 - 17:00

Service Element Affected:

Mechanical Design Software Service

Impact on service:

Service will be unavailable during the intervention

Reason for this intervention:

End of support of current release plus getting enhanced functionality in the new release.

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

CASTORCMS stager update

Xavier Espinal Curull — Mon, 07 Oct 2013 14:08:44 +0000

Update CASTORCMS stager to the new CASTOR version 2.1.14

Release notes:
http://castorwww.web.cern.ch/castorwww/
DIST/CERN/savannah/CASTOR.pkg/2.1.14-*/2.1.14-2/ReleaseNotes

Intervention is NOT transparent, service will be unavailable.

Effective from date:

Tuesday, October 22, 2013 - 09:00

End date:

Tuesday, October 22, 2013 - 14:00

Service Element Affected:

CASTOR Service

Specific Service Detail:

CASTORCMS instance, SRM-CASTORCMS

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

CASTORLHCB stager update

Xavier Espinal Curull — Mon, 07 Oct 2013 14:11:50 +0000

Update CASTORLHCB stager to the new CASTOR version 2.1.14

Release notes:
http://castorwww.web.cern.ch/castorwww/DIST/CERN/savannah/
CASTOR.pkg/2.1.14-*/2.1.14-2/ReleaseNotes

Intervention is NOT transparent, service will be unavailable.

Effective from date:

Tuesday, October 22, 2013 - 09:00

End date:

Tuesday, October 22, 2013 - 14:00

Service Element Affected:

CASTOR Service

Specific Service Detail:

CASTORLHCB instance, SRM-CASTORLHCB

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

CASTORPUBLIC stager update

Xavier Espinal Curull — Mon, 30 Sep 2013 09:30:57 +0000

Update CASTORPUBLIC stager to the new CASTOR version 2.1.14

Release notes: http://svnweb.cern.ch/world/wsvn/CASTOR/CASTOR2/trunk/ReleaseNotes

Intervention is NOT transparent, service will be unavailable.

Effective from date:

Monday, October 21, 2013 - 09:00

End date:

Monday, October 21, 2013 - 14:00

Service Element Affected:

CASTOR Service

Specific Service Detail:

CASTORPUBLIC instance, SRM-CASTORPUBLIC

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

CASTORALICE stager update

Xavier Espinal Curull — Mon, 07 Oct 2013 14:17:24 +0000

Update CASTORALICE stager to the new CASTOR version 2.1.14

Release notes:
http://castorwww.web.cern.ch/castorwww/
DIST/CERN/savannah/CASTOR.pkg/2.1...

Intervention is NOT transparent, service will be unavailable.

Effective from date:

Monday, October 21, 2013 - 09:00

End date:

Monday, October 21, 2013 - 14:00

Service Element Affected:

CASTOR Service

Specific Service Detail:

CASTORALICE stager

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

Security Patch Installations on Central Web Servers (2nd session)

Manuel Malo De Molina Martinez — Thu, 10 Oct 2013 11:49:30 +0000

Security patches will be installed on the central web servers listed below. The websites will be unavailable briefly while the servers reboot.

Servers that will be patched: cernstream01, cernstream02, webcmf01, webdfs04, webedit02, webh03, webh07, webh13, websvc01, websvc02, websvc03, websvc06, websvc08

Effective from date:

Wednesday, October 16, 2013 - 07:30

End date:

Wednesday, October 16, 2013 - 08:30

Service Element Affected:

IIS Web Hosting Service

Impact on service:

Service will be available but degraded

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Security Patch Installations on Central Web Servers (1st session)

Manuel Malo De Molina Martinez — Thu, 10 Oct 2013 11:45:52 +0000

Security patches will be installed on the following central web servers, and the servers will then be rebooted.

During the intervention the sites will be moved to another server, hence the operation should be transparent.

Servers that will be patched: webcern01, webcern02, webcern31, webcern32, webh01, webh02, webh05, webh06, webh11, webh12, webh14, webh15, webh16, webh17, webh18, webh19, webh20, webh21, webh22, webh23, webh30, webh31, webh32, webh33, webh34, webh41, webh42, weblog03

Effective from date:

Tuesday, October 15, 2013 - 08:30

End date:

Tuesday, October 15, 2013 - 10:30

Service Element Affected:

IIS Web Hosting Service

Impact on service:

Intervention should be transparent

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Apex upgrade on LASER and ACCCON

Katarzyna Maria Dziedziniewicz-Wojcik — Fri, 04 Oct 2013 14:14:32 +0000

We will deploy the latest Apex software patchset (v4.2.3) in LASERDB and ACCCON. The upgrade will start at 18:00 on the 14/10. This procedure will take less up to 1 hour and access to the apex instance in LASERDB and ACCCON will not be possible.

Effective from date:

Monday, October 14, 2013 - 18:00

End date:

Monday, October 14, 2013 - 19:00

Service Element Affected:

DB & App Platform for Accelerators

Specific Service Detail:

LASERDB and ACCCON database Apex installation

Impact on service:

Service will be unavailable during the intervention

Reason for this intervention:

Software upgrade

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

CASTORATLAS stager upgrade

Xavier Espinal Curull — Mon, 07 Oct 2013 14:21:39 +0000

Update CASTORATLAS stager to the new CASTOR version 2.1.14

Release notes:
http://castorwww.web.cern.ch/castorwww/
DIST/CERN/savannah/CASTOR.pkg/2.1...

Intervention is NOT transparent, service will be unavailable.

Effective from date:

Monday, October 14, 2013 - 09:00

End date:

Monday, October 14, 2013 - 14:00

Service Element Affected:

CASTOR Service

Specific Service Detail:

CASTORATLAS stager, SRM-CASTORATLAS

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

Switch replacement for the service S513-C-IP75

Marta Antosik — Tue, 08 Oct 2013 15:22:43 +0000

The switch U513-C-IP75-SHPYL-11 serving part of the service S513-C-IP75 will be replaced due to hardware problems. The intervention will only affect this service - two 5-second-interruptions may occur for each connection.

List of the affected devices:

https://network.cern.ch/sc/fcgi/sc.fcgi?Action=Describe&Service=S513-C-IP75

Effective from date:

Monday, October 14, 2013 - 08:30

End date:

Monday, October 14, 2013 - 09:00

Service Element Affected:

Datacenter Network Service

Impact on service:

Service will be available but degraded

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Updates will be installed on mail infrastructure

Pawel Grzywaczewski — Thu, 10 Oct 2013 11:09:25 +0000

Updates will be installed on mail infrastructure. No interruption of the service is foreseen.

Effective from date:

Monday, October 14, 2013 - 08:18

End date:

Tuesday, October 15, 2013 - 17:00

Service Element Affected:

E-Mail Service

Impact on service:

Intervention should be transparent

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Monthly Patching of Terminal Servers

Sebastian Bukowiec — Thu, 10 Oct 2013 08:42:52 +0000

The monthly patching of Terminal Servers (cerntsnn) will follow the schedule below:

14 Oct, 06:30 AM : cernts11 cernts13 cernts51
cernts52 cernts53 cernts54
rdesktopts remoteapp01 tnremoteapp01
unsupportedapp

15 Oct, 06:30 AM : cernts12 cernts14 cernts55
cernts56 cernts57 cernts58
cerntsatldcs06 cerntsen01 cerntsfptst
cerntsgs01 remoteapp02

16 Oct, 06:30 AM : cerntsab20 cerntsab27 cerntsab37
cerntsab39 cerntsatldcs07 cerntsbelb01-1
cerntsbelb02-1 cerntsbelb03-1 cerntsbelb04-1
cerntscms02 cerntscms04 cerntsen02
cerntsfp01 cerntsfp03 cerntsgs02
cerntssc05 cerntssc11 cerntssc13
cerntstim03 cerntsvac04 remoteapp03

17 Oct, 06:30 AM : cerntsab14 cerntsab24 cerntsab30
cerntsab35 cerntsab36 cerntsab38
cerntsab40 cerntsab41 cerntsab42
cerntsab47 cerntsab48 cerntsatldcs08
cerntsbe01 cerntsbe02 cerntsbe03
cerntsbe04 cerntsbe05 cerntsbe06
cerntsbe07 cerntsbe08 cerntsbe09
cerntsbe10 cerntsbe11 cerntsbe12
cerntsbe13 cerntsbe14 cerntsbe15
cerntsbe16 cerntsbe17 cerntsbelb01-2
cerntsbelb01-3 cerntsbelb01-4 cerntsbelb01-5
cerntsbelb02-2 cerntsbelb02-3 cerntsbelb03-2
cerntsbelb03-3 cerntsbelb04-2 cerntsbelb04-3
cerntscms03 cerntscms05 cerntsen03
cerntsfp02 cerntssc04 cerntssc12
cerntstim04 cerntsvac05 g12k3
invcsts molflow01 molflow02
normap01 normap02 normap03
raie9java6 srvcsorgabat tsspectrum
vector wod13-001

The packages to be installed are:

MS Patches 2013-10 (Terminal Servers) - Mandatory
Adobe Acrobat Pro 11.0.4 (NICE-Obsolete)
Adobe Acrobat Reader 11.0.4 (NICE-Obsolete)
Adobe Flash Player 11.9.900.117 ActiveX (NICE) - Mandatory
Adobe Flash Player 11.9.900.117 Plugin (NICE)

Please inform your users about this intervention.

Effective from date:

Monday, October 14, 2013 - 06:30

End date:

Thursday, October 17, 2013 - 06:30

Service Element Affected:

Windows Terminal Service

Specific Service Detail:

Terminal Servers

Impact on service:

Service will be unavailable during the intervention

Further information:

The intervention will last 120 minutes. In case you need to change the scheduling of the intervention, you can log on your terminal server on the console (mstsc /admin) and execute the pending action in CMF to start the patching at your convenience. The date above is the deadline for application of the patches (there will be no action if CMF has already applied these patches).

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

AIS applications migration to new login system (SSO)

Artur Wiecek — Thu, 26 Sep 2013 14:10:54 +0000

The following application will be migrated to central SSO sytem on Friday 11 October.

https://hrapps.cern.ch:443/

https://aismisc.cern.ch:443/

https://pptevm.cern.ch:443/

https://aistools.cern.ch:443/

https://cta.cern.ch:443/

https://prt.cern.ch:443/

https://ert.cern.ch:443/

https://edh.cern.ch:443/

https://found.cern.ch:443/

https://aismedia.cern.ch:443/

https://wwwcharts.cern.ch:443/

https://hrt.cern.ch:443/

https://sir.cern.ch:443/

https://cfu.cern.ch:443/

https://cet.cern.ch:443/

https://planbook.cern.ch:443/

https://wos.cern.ch:443/

Effective from date:

Friday, October 11, 2013 - 19:00

End date:

Friday, October 11, 2013 - 23:00

Service Element Affected:

Weblogic Service

Impact on service:

Service will be available but degraded

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

TN switch replacement Computer Centre

Gyorgy Balazs — Fri, 04 Oct 2013 11:47:27 +0000

The 2 obsolete switches in the Cumputer Centre serving the Technical Network will be replaced by a new model.

The switches mainly contain domain controllers for the TN and servers of RAMSES.

During the intervention only two few seconds cut is expected on each switch while moving the connections.

Service detail:

S513-C-IP902: https://network.cern.ch/sc/fcgi/sc.fcgi?Action=Describe&Service=S513-C-IP902
S513-C-IP905: https://network.cern.ch/sc/fcgi/sc.fcgi?Action=Describe&Service=S513-C-IP905

Effective from date:

Thursday, October 10, 2013 - 10:00

End date:

Thursday, October 10, 2013 - 11:00

Service Element Affected:

Technical Network Service

Impact on service:

Service will be available but degraded

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Switch replacement for the service S513-C-IP81

Marta Antosik — Tue, 08 Oct 2013 15:02:39 +0000

The switch serving service S513-C-IP81 will be replaced due to hardware problems. This service is dedicated for tapes purposes. The intervention will only affect this service, and there will a 10-minute-interruption.

Effective from date:

Thursday, October 10, 2013 - 10:00

End date:

Thursday, October 10, 2013 - 10:10

Service Element Affected:

Datacenter Network Service

Impact on service:

Service will be unavailable during the intervention

Unit responsible for resolution:

IT Department

Submission:

Submit & send for moderation

Apex upgrade on CERNDB1/EDMSDB/ACCDB and EDMS-TEST

Katarzyna Maria Dziedziniewicz-Wojcik — Fri, 04 Oct 2013 14:10:14 +0000

We will deploy the latest Apex software patchset (v4.2.3) in CERNDB1/EDMSDB/ACCDB and EDMS-TEST. The upgrade will start at 18:00 on the 09/10. This procedure will take less up to 1 hour and access to the apex instance in CERNDB1/EDMSDB/ACCDB and EDMS-TEST will not be possible.

Effective from date:

Wednesday, October 9, 2013 - 18:00

End date:

Wednesday, October 9, 2013 - 19:00

Service Element Affected:

DB & App Platform for EDMS

Specific Service Detail:

CERNDB1/EDMSDB/ACCDB and EDMS-TEST database Apex installation

Impact on service:

Service will be unavailable during the intervention

Reason for this intervention:

Software upgrade

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

Apex upgrade on ITCORE

Katarzyna Maria Dziedziniewicz-Wojcik — Fri, 04 Oct 2013 14:12:26 +0000

We will deploy the latest Apex software patchset (v4.2.3) in ITCORE. The upgrade will start at 18:00 on the 09/10. This procedure will take less up to 1 hour and access to the apex instance in ITCORE will not be possible.

Effective from date:

Wednesday, October 9, 2013 - 18:00

End date:

Wednesday, October 9, 2013 - 19:00

Service Element Affected:

DB & Application Platform Service for Projects & Experiments

Specific Service Detail:

ITCORE database Apex installation

Impact on service:

Service will be unavailable during the intervention

Reason for this intervention:

Software upgrade

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)

OS upgrade on a backup to disk cluster

Ruben Domingo Gaspar Aparicio — Thu, 03 Oct 2013 08:20:00 +0000

As recommended by Netapp support an upgrade of OS will be carried out on our backup to disk infrastructure. The intervention is intended to be transparent for all services relying on this infrastructure.

Effective from date:

Wednesday, October 9, 2013 - 15:00

End date:

Wednesday, October 9, 2013 - 17:00

Service Element Affected:

Multiple Services

Specific Service Detail:

Almost all Oracle databases. Excluding physics DB's relying on Data Guard solutions.

Impact on service:

Intervention should be transparent

Unit responsible for resolution:

IT Department

Termination time:

Wednesday, October 9, 2013 - 15:48

Termination comments:

Intervention finished successfully. No service interruption for Backup and Recovery services.

Submission:

Submit & send for moderation

Apex upgrade on ACCMEAS and LHCLOG

Katarzyna Maria Dziedziniewicz-Wojcik — Fri, 04 Oct 2013 14:17:23 +0000

We will deploy the latest Apex software patchset (v4.2.3) in ACCMEAS and LHCLOG. The upgrade will start at 11:30 on the 9/10. This procedure will take less up to 1 hour and access to the apex instance in ACCMEAS and LHCLOG will not be possible.

Effective from date:

Wednesday, October 9, 2013 - 11:30

End date:

Wednesday, October 9, 2013 - 12:30

Service Element Affected:

DB & App Platform for Accelerators

Specific Service Detail:

ACCMEAS and LHCLOG database Apex installation

Impact on service:

Service will be unavailable during the intervention

Reason for this intervention:

Software upgrade

Unit responsible for resolution:

IT Department

Submission:

Publish without moderation (EXCEPTIONAL CASES ONLY)