Post date:
Wednesday, October 31, 2012 - 08:57
Description:
The upgrade should in principle be transparent for the users.
During the upgrade all incoming mails will be stored and treatment will take place once the system is back in stable operation.
Our SNOW installation is based on the ServiceNow framework for which all technical details concerning the "Berlin" release are listed on the ServiceNow wiki:
http://wiki.servicenow.com/index.php?title=Berlin_Release_Notes
http://wiki.servicenow.com/index.php?title=Berlin_Notable_Changes
Effective from date:
Sunday, November 18, 2012 - 14:00
End date:
Sunday, November 18, 2012 - 15:00
Service Element Affected:
Workflow Development Service
Impact on service:
Service will be unavailable during the intervention
Posted by:
IT-CF
Unit responsible for resolution:
IT Department