<?xml version="1.0" encoding="utf-8" ?><rss version="2.0" xml:base="http://test-static-03.web.cern.ch/ongoing/rss" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:foaf="http://xmlns.com/foaf/0.1/" xmlns:og="http://ogp.me/ns#" xmlns:rdfs="http://www.w3.org/2000/01/rdf-schema#" xmlns:sioc="http://rdfs.org/sioc/ns#" xmlns:sioct="http://rdfs.org/sioc/types#" xmlns:skos="http://www.w3.org/2004/02/skos/core#" xmlns:xsd="http://www.w3.org/2001/XMLSchema#">
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    <title>Intermittent Problems accessing Git via kerberos</title>
    <link>http://test-static-03.web.cern.ch/service-incident/intermittent-problems-accessing-git-kerberos/10-10-2013</link>
    <description>&lt;div class=&quot;field field-name-body field-type-text-with-summary field-label-hidden&quot;&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot; property=&quot;content:encoded&quot;&gt;&lt;p&gt;There are intermittent problems using kerberos access to the Git service.&lt;/p&gt;
&lt;p&gt;Often the error: &lt;strong&gt;&lt;em&gt;500 Internal Server Error while accessing&lt;/em&gt;&lt;/strong&gt; is returned.&lt;/p&gt;
&lt;p&gt;We are working with IT/OIS group to understand the problem and find a lasting solution.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-incident-time field-type-datetime field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Date &amp;amp; time of incident:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;&lt;span class=&quot;date-display-single&quot; property=&quot;dc:date&quot; datatype=&quot;xsd:dateTime&quot; content=&quot;2013-10-07T10:59:00+02:00&quot;&gt;Monday, October 7, 2013 - 10:59&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-status field-type-list-text field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Status:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;Experts are working on a resolution&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-service-element-affected field-type-list-text field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Service Element Affected:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;Multiple Services&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-impact field-type-list-text field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Impact:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;Service is degraded&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-workaround field-type-text-long field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Workaround:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;&lt;p&gt;Often repeating the command is enough, but using LDAP authentication should avoid this problem. (See &lt;a href=&quot;https://cern.service-now.com/service-portal/article.do?n=KB0002213&quot;&gt;KB0002213&lt;/a&gt; for information about Git access methods.)&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-signature field-type-list-text field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Posted by:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;IT-PES&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-dept-id field-type-list-text field-label-above&quot;&gt;&lt;div class=&quot;field-label&quot;&gt;Unit responsible for resolution:&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;field-items&quot;&gt;&lt;div class=&quot;field-item even&quot;&gt;IT Department&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;</description>
     <pubDate>Thu, 10 Oct 2013 09:20:24 +0000</pubDate>
 <dc:creator>David Asbury</dc:creator>
 <guid isPermaLink="false">2542 at http://test-static-03.web.cern.ch</guid>
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